bf3981028b
- ticket: add user_id, priority, category fields; fix _serialize_ticket -> _serialize - package: fix is_active -> active (Odoo auto-filter), remove invalid entity_id filter - walkthrough: add sequence field; fix controller to use name/content instead of title/steps - users: fix encoach_user_type -> encoach_type, encoach_entity_id -> entity_rel_ids.entity_id - generation: use EncoachGenerationService class instead of nonexistent ORM model, fix /api/exam/level/ route conflict (separate GET and POST URLs) Made-with: Cursor
129 lines
4.7 KiB
Python
129 lines
4.7 KiB
Python
import logging
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from odoo import http
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from odoo.http import request
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from .base import EncoachMixin
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_logger = logging.getLogger(__name__)
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class TicketsController(EncoachMixin, http.Controller):
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# --------------------------------------------------------------- list
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@http.route('/api/tickets', type='http', auth='public', methods=['GET', 'OPTIONS'], csrf=False, cors='*')
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def list_tickets(self, **kwargs):
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try:
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user = self._authenticate()
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if not user:
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return self._error_response('Unauthorized', 401)
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domain = []
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user_type = getattr(user, 'encoach_type', 'student')
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if user_type not in ('admin', 'developer'):
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domain.append(('user_id', '=', user.id))
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status = kwargs.get('status')
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if status:
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domain.append(('status', '=', status))
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offset, limit, page = self._paginate_params(kwargs)
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Ticket = request.env['encoach.ticket'].sudo()
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total = Ticket.search_count(domain)
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records = Ticket.search(domain, offset=offset, limit=limit, order='create_date desc')
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return self._json_response({
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'tickets': [self._serialize(t) for t in records],
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'total': total,
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'page': page,
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'limit': limit,
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})
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except Exception:
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_logger.exception("List tickets error")
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return self._error_response('Internal server error', 500)
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# -------------------------------------------------------------- create
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@http.route('/api/tickets', type='http', auth='public', methods=['POST', 'OPTIONS'], csrf=False, cors='*')
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def create_ticket(self, **kwargs):
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try:
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user = self._authenticate()
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if not user:
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return self._error_response('Unauthorized', 401)
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body = self._get_json_body()
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subject = body.get('subject', '').strip()
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if not subject:
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return self._error_response('Subject is required', 400)
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vals = {
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'subject': subject,
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'description': body.get('description', ''),
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'user_id': user.id,
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'status': 'open',
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}
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if body.get('priority'):
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vals['priority'] = body['priority']
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if body.get('category'):
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vals['category'] = body['category']
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ticket = request.env['encoach.ticket'].sudo().create(vals)
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return self._json_response(self._serialize(ticket), status=201)
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except Exception:
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_logger.exception("Create ticket error")
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return self._error_response('Internal server error', 500)
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# -------------------------------------------------------------- update
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@http.route(
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'/api/tickets/<int:tid>', type='http', auth='public',
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methods=['PATCH', 'OPTIONS'], csrf=False, cors='*',
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)
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def update_ticket(self, tid, **kwargs):
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try:
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user = self._authenticate()
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if not user:
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return self._error_response('Unauthorized', 401)
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ticket = request.env['encoach.ticket'].sudo().browse(tid)
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if not ticket.exists():
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return self._error_response('Ticket not found', 404)
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body = self._get_json_body()
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vals = {}
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if 'subject' in body:
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vals['subject'] = body['subject']
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if 'description' in body:
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vals['description'] = body['description']
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if 'status' in body:
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vals['status'] = body['status']
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if 'priority' in body:
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vals['priority'] = body['priority']
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if vals:
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ticket.write(vals)
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return self._json_response(self._serialize(ticket))
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except Exception:
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_logger.exception("Update ticket error")
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return self._error_response('Internal server error', 500)
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# -------------------------------------------------------------- delete
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@http.route(
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'/api/tickets/<int:tid>', type='http', auth='public',
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methods=['DELETE', 'OPTIONS'], csrf=False, cors='*',
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)
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def delete_ticket(self, tid, **kwargs):
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try:
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user = self._authenticate()
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if not user:
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return self._error_response('Unauthorized', 401)
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ticket = request.env['encoach.ticket'].sudo().browse(tid)
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if not ticket.exists():
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return self._error_response('Ticket not found', 404)
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ticket.unlink()
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return self._json_response({'ok': True})
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except Exception:
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_logger.exception("Delete ticket error")
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return self._error_response('Internal server error', 500)
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