encoach_frontend_v4/src/pages/TicketsPage.tsx

import { useState } from "react";
import { useQuery, useMutation, useQueryClient } from "@tanstack/react-query";
import { Card, CardContent } from "@/components/ui/card";
import { Input } from "@/components/ui/input";
import { Button } from "@/components/ui/button";
import { Badge } from "@/components/ui/badge";
import { Dialog, DialogContent, DialogHeader, DialogTitle, DialogFooter } from "@/components/ui/dialog";
import { Label } from "@/components/ui/label";
import { Select, SelectContent, SelectItem, SelectTrigger, SelectValue } from "@/components/ui/select";
import { Textarea } from "@/components/ui/textarea";
import { Table, TableBody, TableCell, TableHead, TableHeader, TableRow } from "@/components/ui/table";
import { Plus, Search, Loader2 } from "lucide-react";
import { useToast } from "@/hooks/use-toast";
import { ticketsService } from "@/services/tickets.service";
import type { Ticket } from "@/types";

export default function TicketsPage() {
  const [search, setSearch] = useState("");
  const [statusFilter, setStatusFilter] = useState("all");
  const [typeFilter, setTypeFilter] = useState("all");
  const [createOpen, setCreateOpen] = useState(false);
  const [form, setForm] = useState({ subject: "", type: "bug", description: "" });
  const { toast } = useToast();
  const qc = useQueryClient();

  const { data, isLoading } = useQuery({
    queryKey: ["tickets", statusFilter, typeFilter, search],
    queryFn: () =>
      ticketsService.list({
        ...(statusFilter !== "all" ? { status: statusFilter } : {}),
        ...(typeFilter !== "all" ? { type: typeFilter } : {}),
        ...(search ? { search } : {}),
      }),
  });

  const tickets: Ticket[] = data?.items ?? data?.data ?? [];

  const createMut = useMutation({
    mutationFn: ticketsService.create,
    onSuccess: () => {
      qc.invalidateQueries({ queryKey: ["tickets"] });
      setCreateOpen(false);
      setForm({ subject: "", type: "bug", description: "" });
      toast({ title: "Ticket created successfully" });
    },
    onError: () => {
      toast({ title: "Failed to create ticket", variant: "destructive" });
    },
  });

  function handleCreate() {
    if (!form.subject.trim()) return;
    createMut.mutate({
      subject: form.subject.trim(),
      type: form.type as Ticket["type"],
      description: form.description.trim(),
    });
  }

  const statusVariant = (s: string) =>
    s === "open" ? "default" : s === "in_progress" ? "secondary" : "outline";
  const typeVariant = (t: string) =>
    t === "bug" ? "destructive" : t === "feature" ? "secondary" : "outline";

  return (
    <div className="space-y-6">
      <div className="flex items-center justify-between">
        <div>
          <h1 className="text-2xl font-bold tracking-tight">Tickets</h1>
          <p className="text-muted-foreground">Manage support tickets and feature requests.</p>
        </div>
        <Button size="sm" onClick={() => setCreateOpen(true)}>
          <Plus className="h-4 w-4 mr-1" /> Create Ticket
        </Button>
      </div>

      <div className="flex flex-wrap gap-3 items-center">
        <div className="relative flex-1 max-w-sm">
          <Search className="absolute left-3 top-1/2 -translate-y-1/2 h-4 w-4 text-muted-foreground" />
          <Input placeholder="Search tickets..." className="pl-9" value={search} onChange={(e) => setSearch(e.target.value)} />
        </div>
        <Select value={statusFilter} onValueChange={setStatusFilter}>
          <SelectTrigger className="w-[130px]"><SelectValue /></SelectTrigger>
          <SelectContent>
            <SelectItem value="all">All Status</SelectItem>
            <SelectItem value="open">Open</SelectItem>
            <SelectItem value="in_progress">In Progress</SelectItem>
            <SelectItem value="resolved">Resolved</SelectItem>
            <SelectItem value="closed">Closed</SelectItem>
          </SelectContent>
        </Select>
        <Select value={typeFilter} onValueChange={setTypeFilter}>
          <SelectTrigger className="w-[120px]"><SelectValue /></SelectTrigger>
          <SelectContent>
            <SelectItem value="all">All Types</SelectItem>
            <SelectItem value="bug">Bug</SelectItem>
            <SelectItem value="feature">Feature</SelectItem>
            <SelectItem value="support">Support</SelectItem>
            <SelectItem value="feedback">Feedback</SelectItem>
          </SelectContent>
        </Select>
      </div>

      <Card className="border-0 shadow-sm">
        <CardContent className="p-0">
          <Table>
            <TableHeader>
              <TableRow>
                <TableHead>ID</TableHead><TableHead>Type</TableHead><TableHead>Reporter</TableHead>
                <TableHead>Date</TableHead><TableHead>Subject</TableHead><TableHead>Status</TableHead>
              </TableRow>
            </TableHeader>
            <TableBody>
              {isLoading && (
                <TableRow><TableCell colSpan={6} className="text-center py-8"><Loader2 className="h-5 w-5 animate-spin mx-auto" /></TableCell></TableRow>
              )}
              {!isLoading && tickets.length === 0 && (
                <TableRow><TableCell colSpan={6} className="text-center text-muted-foreground py-8">No tickets found.</TableCell></TableRow>
              )}
              {tickets.map((t) => (
                <TableRow key={t.id}>
                  <TableCell className="font-mono text-xs">#{t.id}</TableCell>
                  <TableCell><Badge variant={typeVariant(t.type)}>{t.type}</Badge></TableCell>
                  <TableCell>{t.reporter_name}</TableCell>
                  <TableCell>{t.created_at ? new Date(t.created_at).toLocaleDateString() : "—"}</TableCell>
                  <TableCell className="font-medium max-w-[200px] truncate">{t.subject}</TableCell>
                  <TableCell><Badge variant={statusVariant(t.status)}>{t.status?.replace("_", " ")}</Badge></TableCell>
                </TableRow>
              ))}
            </TableBody>
          </Table>
        </CardContent>
      </Card>

      <Dialog open={createOpen} onOpenChange={setCreateOpen}>
        <DialogContent>
          <DialogHeader><DialogTitle>Create Ticket</DialogTitle></DialogHeader>
          <div className="space-y-4">
            <div className="space-y-2"><Label>Subject</Label><Input value={form.subject} onChange={(e) => setForm(f => ({ ...f, subject: e.target.value }))} placeholder="Brief description" /></div>
            <div className="space-y-2">
              <Label>Type</Label>
              <Select value={form.type} onValueChange={(v) => setForm(f => ({ ...f, type: v }))}>
                <SelectTrigger><SelectValue /></SelectTrigger>
                <SelectContent>
                  <SelectItem value="bug">Bug</SelectItem>
                  <SelectItem value="feature">Feature</SelectItem>
                  <SelectItem value="support">Support</SelectItem>
                  <SelectItem value="feedback">Feedback</SelectItem>
                </SelectContent>
              </Select>
            </div>
            <div className="space-y-2"><Label>Description</Label><Textarea value={form.description} onChange={(e) => setForm(f => ({ ...f, description: e.target.value }))} placeholder="Describe the issue..." className="h-24" /></div>
          </div>
          <DialogFooter>
            <Button variant="outline" onClick={() => setCreateOpen(false)}>Cancel</Button>
            <Button disabled={!form.subject.trim() || createMut.isPending} onClick={handleCreate}>
              {createMut.isPending ? <><Loader2 className="h-4 w-4 mr-1 animate-spin" /> Creating...</> : "Submit Ticket"}
            </Button>
          </DialogFooter>
        </DialogContent>
      </Dialog>
    </div>
  );
}