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Added an email notification when the ticket is submitted

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This commit is contained in:
Joao Ramos
2024-02-12 22:37:16 +00:00
parent 417bd7fecb
commit 63618405bc
2 changed files with 66 additions and 3 deletions
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35
src/email/templates/ticketStatusCompleted.handlebars Normal file
View File

@@ -0,0 +1,35 @@
<!DOCTYPE html>
<html>
<head>
<meta charset="UTF-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<link href="https://unpkg.com/tailwindcss@^1.0/dist/tailwind.min.css" rel="stylesheet">
</head>
<div style="background-color: #ffffff; color: #353338;"
class="h-full min-h-screen w-full flex flex-col p-8 gap-16 text-base">
<img src="/logo_title.png" class="w-48 h-48 self-center" />
<div>
<span>Your ticket has been completed!</span>
<br/>
<span>Here is the ticket's information:</span>
<br/>
<br/>
<span><b>ID:</b> {{id}}</span><br/>
<span><b>Subject:</b> {{subject}}</span><br/>
<span><b>Reporter:</b> {{reporter.name}} - {{reporter.email}}</span><br/>
<span><b>Date:</b> {{date}}</span><br/>
<span><b>Type:</b> {{type}}</span><br/>
<span><b>Page:</b> {{reportedFrom}}</span>
<br/>
<br/>
<span><b>Description:</b> {{description}}</span><br/>
</div>
<br />
<br />
<div>
<span>Thanks, <br /> Your EnCoach team</span>
</div>
</div>
</html>

34
src/pages/api/tickets/[id].ts
View File

@@ -10,7 +10,9 @@ import {
} from "firebase/firestore";
import { withIronSessionApiRoute } from "iron-session/next";
import { sessionOptions } from "@/lib/session";
import { Ticket } from "@/interfaces/ticket";
import { Ticket, TicketTypeLabel, TicketStatusLabel } from "@/interfaces/ticket";
import moment from "moment";
import { sendEmail } from "@/email";
const db = getFirestore(app);
@@ -69,12 +71,38 @@ async function patch(req: NextApiRequest, res: NextApiResponse) {
}
const { id } = req.query as { id: string };
const body = req.body as Ticket;
const snapshot = await getDoc(doc(db, "tickets", id));
const user = req.session.user;
if (user.type === "admin" || user.type === "developer") {
await setDoc(snapshot.ref, req.body, { merge: true });
return res.status(200).json({ ok: true });
const data = snapshot.data() as Ticket;
await setDoc(snapshot.ref, body, { merge: true });
try {
// send email if the status actually changed to completed
if(data.status !== req.body.status && req.body.status === 'completed') {
await sendEmail(
"ticketStatusCompleted",
{
id,
subject: body.subject,
reporter: body.reporter,
date: moment(body.date).format("DD/MM/YYYY - HH:mm"),
type: TicketTypeLabel[body.type],
reportedFrom: body.reportedFrom,
description: body.description,
},
[data.reporter.email],
`Ticket ${id}: ${data.subject}`,
);
}
} catch(err) {
console.error(err);
// doesnt matter if the email fails
}
res.status(200).json({ ok: true });
return;
}
res.status(403).json({ ok: false });