Added an email notification when the ticket is submitted

src/pages/api/tickets/[id].ts

@@ -10,7 +10,9 @@ import {
 } from "firebase/firestore";
 import { withIronSessionApiRoute } from "iron-session/next";
 import { sessionOptions } from "@/lib/session";
-import { Ticket } from "@/interfaces/ticket";
+import { Ticket, TicketTypeLabel, TicketStatusLabel } from "@/interfaces/ticket";
+import moment from "moment";
+import { sendEmail } from "@/email";
 
 const db = getFirestore(app);
 
@@ -69,12 +71,38 @@ async function patch(req: NextApiRequest, res: NextApiResponse) {
   }
 
   const { id } = req.query as { id: string };
+  const body = req.body as Ticket;
+
   const snapshot = await getDoc(doc(db, "tickets", id));
 
   const user = req.session.user;
   if (user.type === "admin" || user.type === "developer") {
-    await setDoc(snapshot.ref, req.body, { merge: true });
-    return res.status(200).json({ ok: true });
+    const data = snapshot.data() as Ticket;
+    await setDoc(snapshot.ref, body, { merge: true });
+    try {
+      // send email if the status actually changed to completed
+      if(data.status !== req.body.status && req.body.status === 'completed') {
+        await sendEmail(
+          "ticketStatusCompleted",
+          {
+            id,
+            subject: body.subject,
+            reporter: body.reporter,
+            date: moment(body.date).format("DD/MM/YYYY - HH:mm"),
+            type: TicketTypeLabel[body.type],
+            reportedFrom: body.reportedFrom,
+            description: body.description,
+          },
+          [data.reporter.email],
+          `Ticket ${id}: ${data.subject}`,
+        );
+      }
+    } catch(err) {
+      console.error(err);
+      // doesnt matter if the email fails
+    }
+    res.status(200).json({ ok: true });
+    return;
   }
 
   res.status(403).json({ ok: false });